Job Description

Job Description

Job Description

Quality Packaging (Qual Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players.We have been in business for over 50 years. Our success is due to a culture created by our founder that embodies these principles: Our employees are our most important asset, we stand by our word, and our customers’ needs are our number one priority.

If you are looking for a career where you make a difference with over 1,000 team players, please read on. 

Overviews

Highly talented and experienced candidates are sought for this role. They will need to demonstrate the functional skills required to be successful in this position as well as have the demeanor and leadership style to work in an environment where 100% of the focus is on a single customer.

This position is based in Grand Prairie, Texas (D/FW metro) and will report to the Vice President of Qual Pac. The Director of Operations (DOO) will oversee 2 co-pack facilities in the DFW – one focused primarily on beverage customers (160,000 sq ft) and one focused primarily on primary food lines (100,000 sq ft). Each of the current facility Plant Managers will report into this position. Each facility has line capacity for ~200 employees, including contract labor, so, indirectly this position is responsible for the professional well-being of ~ 400 people.

Responsibilities

As a member of the company’s senior management team, the DOO will provide leadership and direction to two facilities for full operations including supply chain and logistics coordination efforts and will have responsibility for achieving operational goals as well as contributing strategically to the development of the company’s business with the Client. This person will be focused on the welfare and success of the enterprise on a daily and long-term basis. Functionally, this position is responsible for total operational management across the facilities including:

• Directly managing 2 Plant Managers and ensuring the successful structure and processes for Shipping & Receiving, Production, Quality, Safety, Food Safety, Equipment Maintenance, Planning / Scheduling, Inventory Management, Purchasing and Billing.
• Managing and implementing change effectively to ensure continuous improvement and exceptional levels of quality control and quality assurance across the network.
• Developing and maintaining relationships with key client stakeholders, including: client management and quality teams, client product managers and client logistics managers.
• Coordinating with Sales executives and Sales Management for account growth and retention, including supporting quoting new projects and accounts.
• Developing and managing operational performance and service metrics and initiatives to achieve the agreed warehouse operations, quality, safety, customer satisfaction and revenue and cost performance goals.
• Working with the divison’s head of Financial Operations on facility budgeting, planning, forecasting, inventory, purchasing and billing.
• Reviewing packaging material, equipment and service providers to achieve maximum value for money without diluting quality or customer service levels.
• Leveraging and partnering with the Director of Facilities Management for facility assets, projects and maintenance.
• Work to incorporate and standardize best practices to utilize the most efficient IT systems, line technology, equipment, floor layouts, and processes to contribute to the optimization of each facility.

Candidate Qualifications

Deep experience with multi-warehouse operations management is a prerequisite for candidates, followed by excellent financial acumen and key customer management skills. Specifically, the successful candidate will have experience in positions of increasing responsibility within manufacturing/co-packing operations appropriate to the food and beverage industries. He/she will possess expertise in best practices and continuous improvement in a large-volume, fast-turnaround packaging environment.

Candidates ideally will have contract packaging operations experience in relavent food and beverage products as well as experience and knowledge of food and beverage production and packaging.

A note on cultural fit and adaptability: The ideal candidate must be able to readily relate to and earn credibility with a variety of key stakeholders including Pro Pac and Qual Pac management members including CEO, CFO, Controller, and VP QP Ops, VP Sales; Director of Facilities Management; QP Maintenance Manager, the 2 Plant Managers and their teams; Staffing agency management and Onsite personnel; and Client Co-pack management members. The ideal candidate will put company-first and operate in a fashion that recognizes and improves the collective good for all.

Management / Technical Experience

The ideal candidate has:

• A minimum of 15 years of successful management experience encompassing all facets of operations including: (supply chain planning, inventory management, shipping, receiving, production, quality, safety, food saftey, purchasing, and billing). Working knowledge of 3PL and Fulfillment operations is desirable.
• Worked and managed single and multi-plant operations for at least five years with extensive hands-on floor operations and equipment accumen.
• Proven track record managing floor operations with robotic equipment / lines; 24/7 operations or 3 shifts is desireable.
• Experience with Food Safety regulations, including HACCP, GMP, AIB, SQF, BRC and related standards to ensure compliance and client performance expectations are met across all sites is a must.
• A proven track record of structured people management and development of people leaders and high-performing teams.
• Must be highly proficient with ERP / WMS systems to manage performance metrics and meet client and internal performance and reporting requirements.

Other Required Skills

• Strong presence and excellent communications skills (both oral and written) to lead and motivate employees; work directly with key customers; and represent the Company within the industry appropriately.
• Integrity, credibility, and character with demonstrated moral and ethical performance.
• Must be a strong team player and motivated problem solver, constructively interacting with others to resolve issues and improve operations.
• Consensus-builder; strong communication skills; ability to create a culture of accountability, metrics, performance, and best-in-class business processes.
• Must have strategic vision and understand tactics necessary to achieve company goals.
• Dynamic, forward thinking leader who is also practical and results-oriented. Strong entrepreneurial instincts.
• Intelligent, creative, and strategic, with tremendous energy and drive, eager to make a significant impact across the organization.
• Must be a leader who leads by example and is capable of inspiring dedicated professional at all levels.
• Possess the intellectual capacity to understand all facets and drivers of the business and make decisions with complete recognition of short- and long-term implications. A team orientation is a must, as is a consistent “can do” attitude.

Education Credentials

• Bachelors Degree in Engineering, Operations Management, or relevant field.

About Pro Pac and Qual Pac  

Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more. 

We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso, and Brownsville, TX; and additional contract packaging / fulfillment operations in Brookshire, TX; Charlotte, NC; and Olathe, KS. 

Come join a growing group of honest, knowledgeable, and skilled professionals who are dedicated to offering superior products and services to those we serve!

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